InterTech offers affordable Hardware Support Services to protect your original product investment. Warranty Services are a collection of value-added services that extend, uplift or upgrade standard manufacturers' warranties to ensure ongoing performance, minimize risk and reduce downtime.
Value-added benefits over standard manufacturers' warranties:
- Committed response times, such as two hours, four hours or next business day
- Priority response on the replacement of specified parts
- Continuous response
- Single point of contact when hardware composed of multiple components fails
- Reduced downtime
- Better resource allocation Increased productivity
- Lower total cost of ownership (TCO)
Warranty Uplifts: Warranty Uplifts provide defined and increased response time over the manufacturer's warranty to minimize downtime and ensure ongoing service, as well as upgraded repair center options (manufacturer's location, service center or onsite).
Warranty Extensions: Warranty Extensions lengthen the timeframe of a standard warranty; for example, extend the one-year warranty on a notebook to three, four, or five years.
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