Technology is the #1 budget item after HR, yet it is the least understood.
Our focus and expertise is enabling businesses to reduce the maintenance costs and increase the service quality and reliability of their IT infrastructure.
Technology Overview:
- Web-based application
- Remotely monitors public and private IP without security re-configuration
- Agent-based technology with N-tier architecture
- Monitors TCP services, hardware metrics, generic logs
- XML-based communication
- Hierarchical views by location and/or device
- Notification by email/pager
- Security conscious design
- Escalation management rules
- Performance reporting for business and technical users
Web Based Application
Learn About Our MSP Programs
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MSP Solution Programs
Standard
Premium
Premium Plus
Managed
Program Options
Prepaid Emergency Support
Dispatchable Services
Additional Information
Program Comparison
Technology Overview
Program Definitions
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